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Frequently asked questions

How long will it take to get my order?

Most orders ship within 3–5 business days after production starts.

Can I rush my order or pick it up locally?

Yes! Choose Rush Shipping or Local Pickup at checkout if available.

What if I don’t have a finished design?

No worries. Upload what you have — we’ll help clean it up or offer ideas.

Can I get bulk pricing or reorder later?

Yep! Discounts start at 12+ items. Reordering is easy through your account or by messaging us.

What’s your return policy for custom items?

Because every piece is made to order, we don’t accept returns, but we’ll always fix issues if something’s wrong.

Will I see a preview before printing?

We'll send a mockup for approval before production, upon request.

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